Salt Design Store uses PayFast to process payments securely via, credit & cheque cards, Instant EFT, Masterpass, SnapScan & Debit Card.

Salt Design Store is a online only store. We do not currently have any showrooms.

Most of our products are made to order with different lead times. For estimated lead times on each product please refer to the “lead times” section of the product page.

These items are specifically manufactured and ordered according to your selection, they can only be returned if they have arrive damaged upon delivery. (Refer to our returns policy)

All products offered by our brands can be procured, please contact us at for a quotation and lead time.

In the unlikely event of a product showing a manufacturing defect after some time please contact our returns department at

“In stock items” may be returned (these are clearly marked as “in stock items” on the product pages. (Refer to our returns policy). Please contact us at to arrange a refund.

All our products have manufacturer warranties. (Refer to our warranty section on separate brand warranties).

Some larger items will require a shipping cost to be sent to you via email to accept and pay before place your order on the online store. To give you the most competitive price we ask our logistics partner for a “up to date” quote as costs for larger items can fluctuate constantly.

We can ship products internationally, please email us at for a quotation.

You will receive an email with your tracking number as soon as your items have been dispatched.

Most smaller items are in stock and will be delivered in 7 – 10 days. If your selected item is out of stock you will receive notification of our lead time. Larger “made to order” items all have lead times applicable. This will be communicated via email.

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